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Services

  • Maintenance service:
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    • Maintenance Service: is a service package that provides maintenance, repair and optimization of the voice system for customers, which is part of the strategy to achieve the goal of "long-term, reliable partner" of customers - Customer information system works smoothly, reliably and efficiently.
    • Benefits when using the service:The system and device was managed for a period of time.The stable system information, fast speed, correct compiler.Protect and secure the operating system. Used timing validations when trying to try. Saving savings for time and basis for operating system without stabilization, attempt. The customer 's can get several maintenance service packages matching in needs. Always be committed to time and quality recovery from us (SLA).
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  • On-Call service:
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    • Features: Having a good service framework in place is essential to dealing with any tricky technical problems efficiently and promptly. TLC’s on-call service gives you easy and quick access to expert advice and support by phone, providing you the essential knowledge to ensure a quick return to full production. Many issues can be handled without the need of a costly site visit, saving you on time and maintenance costs. Optional remote connection services can also be used to aid with root cause identification and possible problem resolution.
    • Benefits: Engineers are easily reached during agreed times, Troubleshooting can take place quickly over the phone, Prompt resolution limits impact on production, Saves on costs and time by avoiding site visit, Remote connection can provide more troubleshooting and resolution capabilities.
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  • Leasing Telecommunications Infrastructure
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    • At present, most companies in Vietnam have traditional analog systems. It help for the business will be able to extend the telephone by telephone between the room and other telephone. Some businesses do not have a switchboard because they do not want to spend a big expense on it. We provide Packages for the Web service by IP address.

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    • The service provides an IP PBX-based internal PBX system that enables businesses to have a fast and efficient IP PBX system without the need for a head start. Private IP PBX infrastructure, no cost construction, server procurement, operation and maintenance of the system. Customers only need to invest in Internet and headphone or telephone line.